Khushboo Jewel is committed to protecting your privacy while you shop for jewellery online. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have when you browse our website or place an order. Explore the Khushboo Jewel collection.
Personal Information We Collect
Orders and Payments
When you place an order, we may collect your name, billing and shipping addresses, email address, phone number, order details, transaction history, and information needed to process payment.
We use this information to:
- Process and deliver your jewellery orders
- Send order confirmations and updates
- Process payments securely
- Respond to customer service requests
- Meet legal, tax, accounting, and record-keeping obligations
We accept payments through PayU Money, a third-party payment gateway. Information such as your name, billing address, email address, phone number, transaction amount, and payment details may be shared securely with PayU to process your transaction. We do not store your complete debit card, credit card, net banking, UPI, or other payment credentials on our website. Payments are processed through PayU’s systems. For details, see PayU’s Privacy Policy.
Customer Accounts
If you create an account, we store the information you provide in your user profile. This may include your name, email address, billing and shipping addresses, and order history. You can view or update your information by logging into your account. You may also request deletion, subject to information we must retain for legal, security, or administrative purposes.
Comments
If visitors leave comments, we collect the information entered in the comments form, along with the visitor’s IP address and browser user-agent string to help detect spam. An anonymized string created from your email address (a hash) may be sent to Gravatar to check whether you use the service. Read the Gravatar privacy policy. After a comment is approved, your profile picture may be visible to the public alongside your comment.
Media
If you upload images to our website, avoid uploading images that contain embedded location data, such as EXIF GPS information. Visitors may be able to download images and extract that information.
Cookies and Similar Technologies
Our website uses cookies to support essential site features and improve your browsing experience.
- If you leave a comment, you may choose to save your name, email address, and website in cookies for one year.
- If you visit the login page, we set a temporary cookie to check whether your browser accepts cookies. It contains no personal data and is deleted when you close your browser.
- When you log in, cookies save your login information and screen display preferences. Login cookies generally last for two days, while screen-preference cookies last for one year.
- If you select “Remember Me,” your login may persist for two weeks. Logging out removes login cookies.
Shipping and Other Service Providers
To deliver your order, we may share necessary details—such as your name, shipping address, and phone number—with shipping or courier companies. These providers use the information to deliver your purchase. We may also share information with service providers that help us operate our website and provide customer support. We share only information relevant to the service they provide.
Embedded Content from Other Websites
Pages or articles on our website may include embedded content, such as videos, images, or articles. Embedded content behaves as though you visited the other website directly. Those websites may collect information about you, use cookies, add tracking, or monitor your interaction with the content.
Who We Share Your Data With
Depending on how you use our website, we may share relevant information with:
- PayU Money and other payment providers to process transactions
- Shipping and courier providers to deliver orders
- Website and service providers that help us operate our store
- Automated spam-detection services for visitor comments
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
We retain personal information for as long as needed to provide our services and meet legal, tax, accounting, security, and administrative requirements. Comments and their metadata may be retained indefinitely so we can recognize and approve follow-up comments. For registered customers, we retain the information in their profiles until it is changed or deleted, subject to required record keeping. Website administrators can also access and edit profile information. Order records may be retained for legal, tax, and accounting purposes.
Your Privacy Rights
If you have an account or have left comments, you may request a copy of the personal information we hold about you. You may also ask us to correct or delete your information. Some information cannot be deleted when we are required to retain it for administrative, legal, security, tax, or accounting purposes. To make a request, contact us through our website contact page.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam-detection service. Payment information needed for a transaction may be processed by PayU, and shipping information may be shared with the courier handling your order.
Contact Us
For questions about this Privacy Policy or the personal information associated with your account or order, please contact us through the Khushboo Jewel contact page.